At WoodEnsure, we are committed to delivering your handcrafted furniture and décor items with the utmost care. Each product is carefully packed, handled, and shipped through reliable national courier partners to ensure your order reaches you safely and on time. Our goal is to make your shopping experience seamless, transparent, and worry-free.
We currently offer free shipping across India. At this time, international shipping is not available. Orders placed for delivery to remote or non-serviceable pin codes may require additional delivery time or alternative arrangements, which we will communicate promptly.
All WoodEnsure products are packed using multi-layer protection to prevent transit damage. Each shipment is inspected for quality and safety before dispatch.
We offer free shipping within India. However, return shipping costs may be applicable in certain cases such as order cancellations after dispatch, exchanges due to customer preference, or address changes post-shipment.
Delivery timelines may vary depending on the product type and customization level. Estimated shipping time for each product is listed under “Shipping Information” on its product page.
For customized or made-to-order products, you will receive revised timelines via email, phone, WhatsApp, or SMS.
Our courier partners deliver orders between 9:00 AM and 7:00 PM, Monday to Saturday. Deliveries are not made on Sundays or public holidays.
Please note that unforeseen events such as extreme weather, strikes, or natural calamities may cause minor delivery delays.
Once your order has been shipped, you will receive tracking details via email and WhatsApp. You can use this link to monitor the shipment status in real time.
Orders may be canceled within 24 hours of placement by contacting our support team. Please note:
You may request a shipping address change before dispatch from our warehouse. Once the order has been shipped, address changes are not possible.
To modify your order or address, please reach out to our support team via email, phone, or WhatsApp with your order ID.
Please ensure that all shipping details provided at checkout are accurate. Upon receiving your order, we recommend checking the packaging condition before signing the delivery receipt. In case of visible damage, kindly refuse the delivery and report it immediately to our support team.
For assistance related to shipping, tracking, or delivery, our customer care team is here to help.
Delivery timelines vary by product type; most ready items ship within 7–10 days, while customized orders may take longer.
Yes, WoodEnsure provides free shipping on all orders within India through trusted courier partners.
You can request an address change before dispatch; once shipped, modifications are not possible.
You’ll receive tracking details via email and WhatsApp once your order has been dispatched.
Please refuse the delivery and contact our support team immediately with photos so we can arrange a replacement or resolution.